FAQs

Simple Green cares about providing safer cleaning choices, offering a wide variety of cutting-edge cleaning products for both home & industrial use. We're dedicated to producing environmentally-friendly formulas for virtually any cleaning need, and proud of the work we do to meet or exceed all federal health & safety requirements.

Find informative answers to all your questions about Simple Green products in the Simple Green F.A.Q. below.

Do you have a Simple Green inquiry that's not addressed here? Please contact us via email or phone at (800)228-0709.

Steam Cleaning Carpets to Address Pet Urine Problems - A BIG NO-NO!

DO NOT clean your carpets with a steam carpet cleaner until you are sure you have addressed all urine spots with manual cleaning first. A steam-cleaning carpet machine can actually dissolve old urine salt crystals and redeposit them throughout your entire carpet. Your carpet may not smell too bad once it has dried, but in moist or humid conditions, the results of urine salt spread via steam cleaning can be awful. We recommend that if you are planning to have your carpets steam cleaned, you first pre-treat all spots well in advance with Simple Green Pet Stain & Odor Remover until you observe that the stains and odors are gone.

Shampooing Carpets to Address Pet Urine Problems - Pre-treating is key

Although not as severe as urine salt dispersion from steam cleaning, wet shampooing of your carpets can also transfer urine salts over a broader area than where they were initially concentrated. Therefore, pre-treat all spots with Simple Green Pet Stain & Odor Remover before shampooing your carpet. Users of Simple Green Pet Stain & Odor Remover have had nice results with pre-treating spots, and then putting the product into the carpet cleaning machine to clean a broader area and even out "clean spots" left at the spot-treated areas. Simple Green also makes several other carpet products that are specifically designed to be used in the pre-spray and extraction carpet cleaning process. Check simplegreen.com for more information.

Whether steam cleaning or shampooing, always be sure to extract as much fluid as possible from your carpets. This can be time-consuming, but the results are worth it. Once extraction is done, you should not be able to place your hand on your carpet and come away with a wet hand. A slightly damp hand is fine, but no visible wetness. If wetness exists, perform extraction on the carpet again. A dry carpet is a happy (and non-smelly) carpet!

Steam Cleaning Carpets to Address Pet Urine Problems - A BIG NO-NO!

DO NOT clean your carpets with a steam carpet cleaner until you are sure you have addressed all urine spots with manual cleaning first. A steam-cleaning carpet machine can actually dissolve old urine salt crystals and redeposit them throughout your entire carpet. Your carpet may not smell too bad once it has dried, but in moist or humid conditions, the results of urine salt spread via steam cleaning can be awful. We recommend that if you are planning to have your carpets steam cleaned, you first pre-treat all spots well in advance with Simple Green Pet Stain & Odor Remover until you observe that the stains and odors are gone.

Shampooing Carpets to Address Pet Urine Problems - Pre-treating is key

Although not as severe as urine salt dispersion from steam cleaning, wet shampooing of your carpets can also transfer urine salts over a broader area than where they were initially concentrated. Therefore, pre-treat all spots with Simple Green Pet Stain & Odor Remover before shampooing your carpet. Users of Simple Green Pet Stain & Odor Remover have had nice results with pre-treating spots, and then putting the product into the carpet cleaning machine to clean a broader area and even out "clean spots" left at the spot-treated areas. Simple Green also makes several other carpet products that are specifically designed to be used in the pre-spray and extraction carpet cleaning process. Check simplegreen.com for more information.

Whether steam cleaning or shampooing, always be sure to extract as much fluid as possible from your carpets. This can be time-consuming, but the results are worth it. Once extraction is done, you should not be able to place your hand on your carpet and come away with a wet hand. A slightly damp hand is fine, but no visible wetness. If wetness exists, perform extraction on the carpet again. A dry carpet is a happy (and non-smelly) carpet!

Steam Cleaning Carpets to Address Pet Urine Problems - A BIG NO-NO!

DO NOT clean your carpets with a steam carpet cleaner until you are sure you have addressed all urine spots with manual cleaning first. A steam-cleaning carpet machine can actually dissolve old urine salt crystals and redeposit them throughout your entire carpet. Your carpet may not smell too bad once it has dried, but in moist or humid conditions, the results of urine salt spread via steam cleaning can be awful. We recommend that if you are planning to have your carpets steam cleaned, you first pre-treat all spots well in advance with Simple Green Pet Stain & Odor Remover until you observe that the stains and odors are gone.

Shampooing Carpets to Address Pet Urine Problems - Pre-treating is key

Although not as severe as urine salt dispersion from steam cleaning, wet shampooing of your carpets can also transfer urine salts over a broader area than where they were initially concentrated. Therefore, pre-treat all spots with Simple Green Pet Stain & Odor Remover before shampooing your carpet. Users of Simple Green Pet Stain & Odor Remover have had nice results with pre-treating spots, and then putting the product into the carpet cleaning machine to clean a broader area and even out "clean spots" left at the spot-treated areas. Simple Green also makes several other carpet products that are specifically designed to be used in the pre-spray and extraction carpet cleaning process. Check simplegreen.com for more information.

Whether steam cleaning or shampooing, always be sure to extract as much fluid as possible from your carpets. This can be time-consuming, but the results are worth it. Once extraction is done, you should not be able to place your hand on your carpet and come away with a wet hand. A slightly damp hand is fine, but no visible wetness. If wetness exists, perform extraction on the carpet again. A dry carpet is a happy (and non-smelly) carpet!

Steam Cleaning Carpets to Address Pet Urine Problems - A BIG NO-NO!

DO NOT clean your carpets with a steam carpet cleaner until you are sure you have addressed all urine spots with manual cleaning first. A steam-cleaning carpet machine can actually dissolve old urine salt crystals and redeposit them throughout your entire carpet. Your carpet may not smell too bad once it has dried, but in moist or humid conditions, the results of urine salt spread via steam cleaning can be awful. We recommend that if you are planning to have your carpets steam cleaned, you first pre-treat all spots well in advance with Simple Green Pet Stain & Odor Remover until you observe that the stains and odors are gone.

Shampooing Carpets to Address Pet Urine Problems - Pre-treating is key

Although not as severe as urine salt dispersion from steam cleaning, wet shampooing of your carpets can also transfer urine salts over a broader area than where they were initially concentrated. Therefore, pre-treat all spots with Simple Green Pet Stain & Odor Remover before shampooing your carpet. Users of Simple Green Pet Stain & Odor Remover have had nice results with pre-treating spots, and then putting the product into the carpet cleaning machine to clean a broader area and even out "clean spots" left at the spot-treated areas. Simple Green also makes several other carpet products that are specifically designed to be used in the pre-spray and extraction carpet cleaning process. Check simplegreen.com for more information.

Whether steam cleaning or shampooing, always be sure to extract as much fluid as possible from your carpets. This can be time-consuming, but the results are worth it. Once extraction is done, you should not be able to place your hand on your carpet and come away with a wet hand. A slightly damp hand is fine, but no visible wetness. If wetness exists, perform extraction on the carpet again. A dry carpet is a happy (and non-smelly) carpet!